I've checked the plumbing and the cold water is switched on. No matter how I turn the dial (hot and cold are on the same dial), the water is always scalding hot. I've got copper pipes. A new shower head and dial was installed when we bought the house in January. I don't know if the shower had the same problem before the switch. I've got great water pressure. I know the cold water is on because the same copper pipe feeds to my toilet.
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