When we purchased this house it came with a rental hot water heater from Direct Energy company. The house is 11 years old and I am quite sure the Natural gas water heater is 11 years old also. I have been reading on the net about all of the energy efficiant products etc. Can direct energy be asked from me to replace this with a newer more energy eff. & up to date model of watere heater. Do they have a standard rule that pertains to the replacement of the water heaters that they rent out to customers at around $12.00 per month?
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